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About our Services
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About our Services |
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Let's talk about your website:
- Need email that works & without all the spam?
- Need faster website updates from your webmaster?
- Need better website hosting?
- Need a professional website, that gets traffic and brings you business?
- Need more traffic?
- Want some text areas of your current or future website able to be updated by you with easy forms?
- Need Network installation or troubleshooting
- Need Computer support? Remote or On-site?
- No charge & free estimates...
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Bluewater Internet Customer Support |
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Bluewater Internet's customer support provides you with a variety of resources 24/7 to help resolve your issue as quickly as possible. Select the resource that applies to what you need help with and the time of day or night:
EMAIL AND HOSTING SUPPORT
- Webmail Help Library
  Webmail Login »
Please Note: all email accounts of websites hosted with Bluewater Internet can be accessed with WebMail from any internet connected device.
You can then select the Preferences section to change your password, modify your email accounts specific Spam settings, and add or remove email addresses from your White List or Black List. White listed addresses won't ever be blocked from delivery to you as spam, and Black listed email address will always be blocked from being delivered to you.
Webmail also has other helpful online programs, including a Contact Address Book, Calendar, Notes, Task List. There is a Webmail SyncSuite online application available that can synchronize the Calendar and Address Book with Microsoft Outlook, Outlook Express, and/or your BlackBerry or Palm OS.
- Set-up or Modify a PC or MAC Email Program Help
Very easy to follow screen shots of your email program, each screen shot is modified to have your information to show you exactly what you need to type where. Give it a try, you can always contact us with Live Chat or by Phone if you still need help.
- Chat Now, 24/7, with a Live Customer Support Rep
When you click this option, on the web page that comes up, just enter your name, email address, website domain name, type in a brief description of your problem, and click Proceed. A live support rep, who has access to your email account settings, will connect to the page and type/chat just what you need to do. This is usually the quickest way to get live help after business hours.
- Speak with a Live Telephone Customer Support Rep. 24/7:
Call Toll-Free 866-245-5154
. . . once connected Press 1
(Sometimes in the evening and late at night all Telephone lines are busy with issues that are taking longer than usual to resolve. If it's taking a while to connect try the Live Chat option while you wait to speak to someone.)
- Creating a New Email Account for your domain: Contact your company's webmaster, IT department, or your Acount Manager with Bluewater Internet. If you are the company webmaster or IT department Click here to log in to your website's control panel. If you need log in assistance you must contact your Bluewater Internet Account Manager: 727-388-3567 or 772-419-8112 or email support@bluewaterinternet.com.
SUPPORT FOR ALL OTHER ISSUES
THIS INCLUDES:
- BILLING
- WEBSITE DESIGN OR MAINTENANCE
- SEARCH ENGINE OPTIMIZING OR PAY PER CLICK SET-UP OR MAINTENANCE
- MARKETING SERVICE SUPPORT
- PUBLIC RELATIONS SUPPORT
At Bluewater Internet we are ready to help. If your issue is important to you, then it most definitely very important to us. We have invested in the best servers, spam filters, virus blocking, and support, and if there is ever a problem we want it resolved as quickly as possible.
If there is ever an important issue or something causing you stress call us at the numbers listed below, and if you are having a problem reaching someone call our CEO, Bob Haas, on his cell phone listed at the bottom of this page.
And, if your website isn't giving you the success you would like, contact us. We will discuss what you would like to accomplish, take a look at your site and the competition, and give you our suggested strategy.
- During business hours you can call your Bluewater Internet Account Manager:
727-388-3567 or 772-419-8112.
- Email support@bluewaterinternet.com
- or Submit a Customer Support Ticket:
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Having a problem with Customer Support? If you have a problem resolving any issue we sincerely apologize, and ask that you please call or email Bob Haas: 772-678-9586 or email bob@bluewaterinternet.com.
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